Am I able to 'top up' my Ticketek Voucher with more credit? Look further into the season for other performances. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? If I received an invite, does Ticketek store my contact details? If you purchased Refundable tickets during your original event purchase, to apply for a refund please contact the refund team here. No, as long as every customer has their own Mobile Ticket, you don't all need to arrive together. Gift Vouchers can also come in pdf format, which can be printed. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Yellow Tickets are not valid in California, New York or New Jersey. There are over 20 circumstances you may request a refund. The brand-new production of Harry Potter and the Cursed Child is now playing at the Princess Theatre. Upon arrival at the Event, you must use the NZ COVID Tracer app to scan the Event specific QR codes. You will only see this guide once, but will have the option to see it again by clicking on a clearly displayed link which will remain in place for the first 4 weeks after launch. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. A copy of Your airline ticket and notice of cancellation from the airline. Concession and Children's ticket entitlements vary from event to event. Schedule & Tickets | Disney On Ice Exchanges may also be available if the performance is postponed or rescheduled. Yes, the option to use your saved credit or debit card or to save the details of a new credit or debit card while making a Ticketek purchase will be available on all online purchase platforms, including Ticketek's mobile site and mobile app as well as the website ticketek.co.nz. If you have special seating requirements such as wheelchair access, hearing difficulties or you require companion seating please contact us on 0800 686 677. All Deals tickets are sold at a single admit price. All children over the age of 3 years require a ticket. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. We will be in contact with you within two business days of receipt of this information. Read Our Terms of Use Agreement - CMX Cinemas Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. There are no guarantees. chevron_left. FAQ Tickets and Passes - AMC Theatres ticketek junior ticket agebrumate customer service. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. You can request this refund, Pricing varies by location. Are tickets in Deals priced differently for Child/Concession? You can select a quantity of tickets in more than one price type e.g Adult, Child etc. Passes are not accepted for any opening night fan event, double feature, marathon event or Dreamscape at AMC experience. However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. If you are using the Ticketek iPhone app, the tickets in your Ticket Wallet will automatically adjust the backlight to be suitable for scanners. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. For more information & queries regarding the Major Events Act, contact vic.gov.au/ticketscalping. By clicking this link, a web page will be displayed containing your ticket. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business days. Subject to refund requests made in relation to refundable tickets (see the Refundable Tickets Terms and Conditions of Sale below); If you have purchased Refundable Terms on your transaction and are unable to attend your booking due to unforeseen circumstances outside of your control you may be entitled to a refund please see our full set of Refundable Terms and Conditions here To apply for a refund please contact our Refundable Tickets team here.Should your reason for refund not be found in the Refundable Terms and Conditions above, please get in contact with our standard customer service team as per our standard Terms and Conditions of sale. What qualifies as a concession ticket? Tickets for Sport, Concerts, Theatre, Arts - Ticketek New Zealand Don't forget to bring your ezyTicket to the event. PDF Ticket Terms & Conditions FULL Please note, children under 5 who are travelling without a ticket may only occupy a seat that is not required by a fare-paying passenger. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. WHAT IS THE RUNNING TIME FOR THE PLAY? For assistance with accessible seating please visit Ticketek or Ticketmaster for further information. When booking from overseas, we recommend you choose either of the delivery options below when they are available: Ticketek is unable to guarantee ticket delivery by mail to overseas addresses due to the risk of post being lost in transit. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Ticketek is an Australian event ticketing company. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. With the benefit of FREE admission we are unable to RESERVE a seat for young children. Children under 5. Please note that the Payment Details page is not accessible from the mobile site or mobile apps. WHAT IF I DO NOT RECEIVE MY TICKETS 72 HOURS BEFORE THE PERFORMANCE? Do I need to add to Passbook to gain entry into the venue? Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Your saved credit or debit card details will pre-populate whenever you are logged in and buying tickets, so all you need to enter is the CVC security code on your card to complete the purchase. This is why on occasion, "Allocation Exhausted" can be seen yet shortly after the event is back on sale. We liaise closely with event organisers on matters related to ticket scalping. The email account that the message has been sent to is full. With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 5,000+ New Zealand events per year. Ticketek - Wikipedia Try the Fandango FAQ for more information. Yes, if you need to visit the full site on your phone for any reason, you can access it by hitting the "Standard Site" link at the base of all pages. For most events, a Family ticket will admit 2 Adults and 2 Juniors or 1 Adult and 3 Juniors. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. Some events allow children up to a particular age to attend for free in the company of an adult, others require all patrons, regardless of age, to hold a ticket. There are three delivery options: Note that for general admission events, tickets can not be replaced. If you purchased more than one ticket, make sure you print out and bring along each separate ezyTicket PDF to the event. You can purchase and reserve tickets in any combination up to the ticket limit for the event. What are the reasons I can request a refund if I have purchased Refundable tickets? SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. We do not send tickets to PO Boxes or business addresses. Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. The app is built for the iPhone, although it will run on an iPad at iPhone resolution. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. In most cases, tickets must be returned to the place where they were purchased. Can held seats be purchased through any other channels? You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. Can I forward my Mobile Ticket to a friend? However, some theaters may have additional restrictions or use a different age break. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. How do I add my mobile tickets to my Ticket Wallet? All guests age 2 and older are required to have a ticket. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. Information regarding Group booking of 10 or more will be released soon. www.accc.gov.au. If you selected venue/prepaid collection you can collect your tickets prior to your event day at any Ticketek agency or at the box office on the day.
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