NzNmZWI3ODVlMTU1Yjg5ZDNjM2E3YjNmNWJhMDFjNDAyYmFmZDVkMmJjOTYx So let's go!. MzI4MzVjMWViNDFlYzU5MTZkNjVlYTdiNzY2ODg1ODQ4ZmZlMTNhZGI4Yjc0 Staff in the truck were amazing and friendly, went through everything in detail. Heres where the Smile Stretcher comes in. SmileDirectClub doesn't guarantee you'll get reimbursed. New way of scanning teeth which was easy and quick. Send returns to SmileDirectClub - Returns 981 Industrial Park Road Suite D Columbia, TN 38401 YTQwNzk2MzZlMjZhNmQ1OGI5YmMyNWZkZjYyZTRjMmYxZTgwMTQ3MmMyMGY3 Even though impression kits can sometimes be difficult, when you consider the fast treatment times, lower prices, and time youll save with SmileDirectClubs treatment, this minor inconvenience is well worth it. She gave me the option of continuing with treatment and shed be there with me every step of the way. All I could do was laugh. ZmFlMjJlMDMyOTdkNDlmZWY1OTVlMTY1YjI4YzI4NDA3MTNkNjBhMTc1MTJm It seems they often have some kind of promotion going on, so dont worry if you miss one. I was lucky enough to book an appointment last minute. NDRjYWI4OTU5Nzc1NWM5ZTZhM2E2MzUyYjU2ZWVhYmEzMTAwMDQxMGMxOGU5 The initial consultation is free of charge. If youre unhappy with your aligners within the first 30 days after theyre delivered, return them, and all payments youve made for aligners will be refunded. Wish I had done this years ago! Past the 30 day window, you can still return your unused and unopened aligners for a partial refund. Scan this QR code to download the app now. Thank you all so much for watching! And another one when your Impression Kit ships: When SmileDirectClub says they have a 12 day shipping time, they mean it, so you should find the impression kit on your doorstep within just a couple of days. Give them reasonable but hard deadlines based on the promises that they make. I also got an email detailing that Id be receiving $1,550 back from SDC (I paid $1,750 total, and had already received that $200 back in December). After that post, I got a DM from u/SmileDirectClub within hours, asking for my contact info so they could reach out to "discuss my concerns. I provided my email and phone number. Youll need to order a replacement kit, but SmileDirectClub will refund the cost when you purchase your aligners. MDVlZTAzZTc2NzE0YjYyOGNiMzAyNGJmZDNiMTJhZmExNTY2OGMzODNkMGFi We're concerned to see this, as we take pride in the attention that our customer care team devotes to all communication efforts. 2023 Trustpilot A/S. Host virtual events and webinars to increase engagement and generate leads. I dug up some customer responses for this Smile Direct Club invisible aligner review: From my initial in person consultation to my last aligner it was an easy process and uneventful. Take a look at the impressions below. -----END REPORT-----. I did get the email with return instructions, her direct line, and the assurance that once they had my aligners in hand, it would take 7-10 business days for the return to go through. Taking your impressions is the first step toward getting the smile you love. Modified on: Wed, 18 Apr, 2018 at 1:15 PM. Our #1-recommended home teeth straightening system is Byte, which offers personalized customer support and boasts an average treatment plan length of just 4-5 months. Hi Melissa, thank you for your kind review. Also remember to clean your teeth and aligners before replacing them after eating or drinking. Type it up and have it ready to go. Required fields are marked *, This field is required Stay away. Here are 8 tips for writing great reviews. MGViMmYzMGJiOGY5NTZlNDllZTg5OGVlOTRhZWU5MzU2NmU2MDNiMDc5YTMz All NewMouth content is medically reviewed and fact-checked by a licensed dentist or orthodontist to ensure the information is factual, current, and relevant. By contrast, the impression on the right is deep enough and gives a better view of the gum line. With SmilePay, you can make a downpayment of $250 and monthly payments of $89 for 26 months. Your photos and impressions will provide enough information for orthodontists to determine whether SmileDirectClub can treat your condition. Nivarna and Jess on the smile bus were very friendly and gave me the time to think about the offer. SmileDirectClub UK Review: Better Than Invisalign? - Smile Prep Both aligner treatments can be followed up with a Smile Direct Club Retainer, which costs $99. And then I did my due diligence again and again as more faulty aligners were shipped to me. If youre uncomfortable taking teeth impressions on your own, check to see if theres a SmileShop near you. NewMouth is reader supported. Njg5MzkyNGM5MWJjN2UzMjg0ODA4NDRiOTJiYWM5MmI5YTQ1YTc3ZDBkNDg4 Would recommend. We have a return date on the kit to help remind you to send back your kit as soon as possible. We also ensure all reviews are published without moderation. If youve followed all the instructions listed here, then youve taken your first step toward your new smile. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Reviews posted as comments may not get approved. Thanks for taking the time to leave us a rating. Assessment of the effectiveness of invisible aligners compared with conventional appliance in aesthetic and functional orthodontic treatment: A systematic review, Applications of teledentistry: A literature review and update, A comparison of treatment effectiveness between clear aligner and fixed appliance therapies, Orthodontic Treatment with Clear Aligners and The Scientific Reality Behind Their Marketing: A Literature Review, An Evaluation of Dental Crowding in Relation to the Mesiodistal Crown Widths and Arch Dimensions in Southern Indian Population, A systematic review of the accuracy and efficiency of dental movements with Invisalign, Presence and leaching of bisphenol a (BPA) from dental materials, Knowledge of Orthodontics as a Dental Specialty: A Preliminary Survey among LASUCOM Students, The role of AI and machine learning in contemporary orthodontics, Significantly lower cost compared to braces, Your file is still reviewed by a licensed dentist or orthodontist, Aligners are 3D-printed, BPA-free plastic, Treatment includes whitening and free whitening is offered thereafter. That means no more office visits. So only downfall of this company is they get you all excited amd show you affordable options then say the payments are double. Smile Direct Club is a teledentistry company that produces custom clear dental aligners, offering consultation with licensed orthodontists and dentists who review patient files before moving forward with treatment plans. Why? Adegbite, K., Ogunbanjo, B., Ajisafe, O., & Adeniyi, A. Annals of medical and health sciences research, 2(1), 1418. I mailed the aligners the next day, and my tracking said that reception accepted them on the 16th. SmileDirectClub provides an eligibility-checker tool on their website to determine if your plan includes adult orthodontic coverage. From what I can tell from my research for this Smile Direct Club invisible aligner review, suitable candidates have mild to moderately crooked teeth or spacing issues, so if that sounds like you, take the quiz and see what they say. Your email address will not be published. You may increase your chances of coverage if you start treatment in-person at a SmileShop location. Pithon, M. M., Baio, F. C., Sant Anna, L. I., Paranhos, L. R., & Cople Maia, L. Journal of Investigative and Clinical Dentistry, 10(4). But it seems if I had them, my teeth still wouldnt be what they promised me. Then, the SmileShop staff will send your scans directly to SmileDirect, eliminating the mailing delay. Dont hold your phone/camera too far away. My teeth were spaced out before and I was self conscious about smiling but now Im finally happy about smiling!. YjZlZDRiM2JjMjU2YWViYjA4MmE0NmQ3ZDQxOThjNjY0NWMxYmRjZmRkNjlm If youve never taken teeth impressions before, it can be an intimidating prospect, and we wont lie sometimes it can be tricky. Your email address will not be published. YzMzNTc0MmYxMTY5NWU3M2RkMTRiM2UwYTM3YzlmYjNlNDllNTY1Y2ExYTdm Its ideal to have someone else take the pictures for you, but if no one else is around, you can also use a mirror to take them yourself. No. First things first: make sure you brush and floss your teeth! Modified on: Wed, 18 Apr, 2018 at 1:15 PM. The company responds to each review requesting that the customer get in contact with them to look into a re-evaluation, which is good to see. Calming atmosphere and was able to ask the questions I was able to. Explanations of prices, timescales and what to expect from the service was very clear. Purple and Gray Putty: When combined, these putties form a soft mixture that will slowly harden to create a mold of your teeth. . YzU2MTdlMGFlNTRhMWE5OTQ5NjYxOTdhMDE3YjYxOWMzZDI5NDBhN2IyMGM3 The following providers have partnerships with SmileDirectClub: If your insurance provider is not listed here, you must pay full price and request reimbursement from your insurance provider afterward. You can even move the image and check out each angle of your new smile! Return a shipment | FedEx United Kingdom Subsequently my son got a plan and I did not, but I did not chase - then got an email saying "Its not you its us" or something like that and they said I should see an orthodontist that their system was not right and my problems were too complicated - now at this point I thought 'well done' so you have some ethical standards. The Smile Direct Club quiz asks why youre thinking about straightening your teeth, with 4 responses plus an Other option. Here are the best clear aligner companies. With the addition of being easy to navigate, options such as these are rising in popularity for those looking for a way to get appointments quickly. Wash your hands, slap on those nitrile gloves, and take out one putty of each color. Whitening gel syringe broken. Date of experience: 26 April 2023. SmilePay requires a 69.44 down payment, then 69.43 per month for 25 months. ZDFlMTgxYjMzYjRlZDgyYzUzM2M3NmY4ZTZhZGUyN2MzMjYxYWEyODVlY2I4 I calmly, but in no uncertain terms explained that if my refund was not issued by then, I would be moving forward with my complaint with the FTC on January 31st. Is the return date on my Impression Kit important? : Support Don't worry. Visit SmileDirectClub Byte vs. SmileDirectClub: The Main Differences 1. I wish there had been people in my corner working on that when I went through the awkward teen years in braces. Youre responsible for the return shipping in either scenario. It can also determine how much your provider will cover if they do. With the help of this guide, youll have the information and confidence you need to take amazing impressions right off the bat. Smile Direct Club Review - Must Read This Before Buying MTM1MDk4OGVkM2UxMGZjODUyZjc0MGZjODU2ZDdiZDliYWQwMThhNjEwZWVk Depending on your insurance, this cost could be reduced by up to half. We may earn a commission if you purchase something using one of our links. How I Got a FULL Refund 7 Months After Paying in Full BPA is an organic compound and hormone-disrupting chemical that comes from producing plastic, and it has been linked to cancer. The information provided on NewMouth.com should not be used in place of actual information provided by a dentist, doctor, or specialist. It seems that they can treat a wider range of issues, and extras like retainers for after treatment are included in the initial price. While SmileDirectClub is much cheaper than braces or Invisalign, not everyone has 1,639 lying around, so many patients opt to finance their treatment. After completing your treatment, you can purchase a Smile Direct Club retainer to wear at night, and order free Smile Direct Club whitening treatments any time. All you have to do is drop your completed kit in the post! This Smile Direct Club invisible aligner[1] review provides an unbiased rundown of the company and their products, customer feedback and promotions, as well as investigating what they do differently from other popular alternatives to braces. ZDNlNWNjMDY5YzY3OTk3OTI5M2RkMjdkOWE3MGE5OWRiODlkMjQzZDlhN2E3 In order to better assist you, please reach out to us directly at reviews@smiledirectclub.com. Anyone can write a Trustpilot review. OTI2OTE1MzE5YjVlZTM5M2Y0Njk0OTc0YzM0ZDc2MmNkNDJlNWY4N2FkZDg1 Thank you, Jeff. Here is the link to Smile Direct club https://smiledirectclub.com/?\u0026utm_source=google\u0026utm_medium=cpc\u0026utm_term=M7aRzgzn\u0026utm_campaign=Branded\u0026AdGroup=Brand|Phrase\u0026utm_content=kwd-185617300850\u0026KeywordID=kwd-185617300850\u0026CampaignID=188114570\u0026AdGroupID=11882809730\u0026device=c\u0026matchtype=p\u0026mkwid=M7aRzgzn|pcrid|221323315196|pkw|smile%20direct%20club|pmt|p|pdv|c|slid||productid|\u0026gclid=Cj0KCQjw4eXPBRCtARIsADvOjY3tTjXLBuIyzSr1wBGGz3vBSsA37GIOps59rThTHpxWX8OC_-cSnNkaApnGEALw_wcBUse My code TRULYJAC to get 50% off your own impression kit Lets be friends!Instagram - https://www.instagram.com/trulyjacqueline/?hl=enSong - Tobu - Candyland [NCS Release] SoundCloud https://soundcloud.com/7obu Facebook https://www.facebook.com/tobuofficial Twitter http://www.twitter.com/tobuofficial Spotify http://smarturl.it/Tobu_Spotify These commissions enable us to produce carefully researched reviews. And now, a representative on Reddit has expressed that they would be beginning a refund process for me, and a representative here is now telling me that didnt happen. They may require an in-person appointment before agreeing to cover medical expenses. If you haven't paid yet, I would strongly advise against using SDC. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By analyzing this model, they can determine whether or not you are a good candidate for treatment. This beats out SmileDirectClub's average treatment time of 4 to 6. That's because they don't do attachments or spacers. Byte vs SmileDirectClub: Pros, Cons & Costs (2023 Update) - NewMouth Within about 72 hours of receiving your impressions or image, we'll send you a preview of your treatment plan showing how your teeth will transform. Heres the timeline SmileDirect suggests: This will leave you with 20 seconds to bite down and take an impression. However, once you make the impressions, you need to ship them back . So, I was set for a FULL refund as soon as the actual refund department released the funds. On average, it takes 4-6 months for Smile Direct Club to work. M2U4ZjI5YjExMjQzZmQzYTMyZTg2NmJlODg5NmE1ZjFkYjY0M2ZkZDkyOWU1 Repeat this process with the other top tray and two bottom trays and youve got a full set. Securely seal the package and remove any old tags or labels. Now youre ready to create your impression. Im done. Thanks TommyMaybe get a Smile Direct sign to help locate shop. A quick look at the reviews shows that on their site, Candid has around 1400 reviews compared with the 10,000 on Smile Direct Club. We recommend at-home clear aligners if you have mild teeth misalignment. SmileDirectClub needs proof of shipment to honor a refund, so please use a trackable carrier like FedEx or UPS. You can already feel the aligners snugly against your teeth, forming them into the grin youve always wanted. You must remove your aligners while eating or drinking anything except water. Youll be taking four impressions: two of your top teeth and two of your bottom, although the procedures are pretty similar for both. The next section features images of teeth at varying levels of crowding, so you can compare the crowding and spacing of your own teeth[5]. Nearly 3 weeks in and I am still waiting. Pretty good, to hear in this Smile Direct Club invisible aligner review, right? True to her word, I got a call the next day (last Friday) saying that my refund was being processed. 2023 Vimeo.com, Inc. All rights reserved. 1.4M views 2 years ago Looking to fix your smile while saving money and time? Smile Direct Club has a Smile Assessment Quiz on their site so you can check for yourself before signing up. !, Excellent job. ZDI3N2NjYWUwYzUyM2E3MDNlODZmMDNkYzgyNmE1OGI2Y2Y5NDk0NmU0OWVk Before SmileDirectClubs dental team can develop your treatment plan, they need to get a look at your teeth. It might be worth checking if your insurance policy covers clear aligner treatment for adults. So if youre trying to straighten your teeth on a tight budget and timeline, Byte is worth considering as well. If you have not made your impressions yet, your kit is fine. Make a one-time payment 1739. Best, Jeff. Once SmileDirect receives it and determines that the impressions are acceptable, their dental professionals will use them to determine if youre a good candidate for treatment. Thanks for taking the time to leave us a rating. That said, I think its important to visit an orthodontist in person to make sure your teeth and gums are healthy before moving forward with any treatment plan. All addresses can be found on their website. If youre worried your insurance plan wont pay, SmileDirectClub offers several other ways to reduce the cost. Home What is Orthodontics? When you pull that putty out of your mouth and it looks wrong, it can be discouraging, but dont panic! There are often lifetime limits on coverage as well. YmNiYjE4NzUyZDJiYTYyNjM3MWE0OGM5OTdhNjg2MmFmYzQ0ZjExMTRiMzJi Privacy Policy. If you purchase an impression kit, and it turns out that youre not eligible, you can get a refund. Youll want to use your phones main camera not its selfie camera because it takes higher quality photos. Smile Direct Club Nighttime Clear Aligners. Invisalign prices vary depending on patient needs, but can range from $3500 to $8000. We produce your aligners and ship them directly to you. Last updated on August 30, 2022 Leave a Comment. Since no X-rays or further scans are taken, and an orthodontist doesnt always physically examine your mouth before prescribing the treatment, you wont know if you have any underlying dental issues which can be worsened by aligners. and our I drove out of my way to visit Smile Centers TWICE, only to be given false promises of speedy delivery. All of your teeth both front and back should touch the bottom of the tray. Using the molds you make with your impression kit, these dentists will create a digital model of your smile. Considering the low cost and convenience, Smile Direct Club is a good option for people who want to improve minor misalignments in their teeth. No credit checks are required. If you believe Wordfence should be allowing you access to this site, please let them know using the steps below so they can investigate why this is happening. So let's go! Hi there, thank you so much for your rating! SmileDirectClub clear aligners are available in the US, Canada, Australia, UK and New Zealand. I want a full refund. She said I was more than welcome to choose that option, and shed be sending me an email with return instructions. Your name was John, right? Pursuing orthodontic treatment as an adult can feel stressful and overwhelming. Many providers also allow you to check your coverage by logging into your account. You can get free delivery when you spend at least $50 on accessories. Shirley, thank you for the high star rating! I also explained that this had been such a mess of a process, there was no way Id be able to send back every single aligner that they had mailed me. OTA2OTZiY2IxYWRiZjY2NWZmYTRkZDU3MDYwODBmNTFiODFmODc0NGQ2ZmFh If you liked this video, subscribe to our channel for more! Founded back in 2014, SmileDirectClub is the oldest at-home clear aligner company, offering completely remote treatment monitoring. https://smiledirect.co/2jFvMCJ\rThanks for watching! How to appeal an insurance company decision. Her goal is to provide up-to-date medical information that is unbiased, accurate, and easy to digest. It takes only 30 minutes. After you hit Place Order, your purchase will be complete! MjcxNGI5NjQ4MzhjZTcyMTQ5Mzg0NGVkNDY5ODE3NTU3Y2Y0ZmJhNjdlN2U4 -----BEGIN REPORT----- Best, Jeff. Then, you can look forward to the rest of the journey toward a dazzling transformed smile. Save my name, email, and website in this browser for the next time I comment. That said, if youre still not 100% sure about SmileDirectClub, this is also a good time to compare your other options. But I also know that you very likely have a Quality Assurance officer listening to this call, Hi QA!, so I want to make something perfectly clear. SmileDirectClub sends invisible aligners straight to you for 60% less than other brands or braces. There are hundreds of Smile Direct Club locations across the US and Canada. Note: If you wish to share your personal experience with a particular clear aligner brand, we ask that you please submit a verified review via our customer review program instead of leaving a comment. Comment. You dont want anything in your teeth that might interfere with the impressions. eyJtZXNzYWdlIjoiYmMzMzg1NjJiNjIwYzE2MWZkOWNhOGQzZmMwMWE3ZTk1 There are over 10,000, the majority of which give 5/5 stars. ZjI5YmFjNDY5ZGY5ZTE4MGFiNDlhYmFiOTNhZGU3NWNjNGM1YjYwNDk2YjA4 I hope you found this video on how to do your impressions from Smile Direct club useful. MDRjMWIzZmYyOWQwZjg2ODI1ZmFmN2ViOThlMjhmMTBlYjllMGFmNTAyN2Ez As an oral care leader with the first telehealth platform for transforming smiles, we provide clear aligner therapy to safely straighten teeth 100% from home in as little as 46 months, for less than $3/day. Join over 1.5 million customers and get a smile you love, custom-made in the USA. Although they could definitely be painful, inconvenient, and annoying at times! /s). Hi. You can also call them to check with them directly. 6 days passed, and no one contacted me. Keep in mind that some conditions, like bite issues and severe crowding or spacing, are best treated with an in-office option like Invisalign or braces. Kishan was also very friendly and helpful in completing my scan and answering any queries I had. Please follow these steps when returning your aligners: Pack your unused aligners, in their original bags, to ship back to SmileDirectClub. I had a comically absurd exchange with reps on Instagram who continually asked me to send them DMs (which I did and they never responded). That means no more office visits. The kit also comes with a Smile Stretcher, which will help you take photos of your teeth.GET AN IMPRESSION KIT https://smiledirect.co/2ACPHKaSUBSCRIBE https://smiledirect.co/2jFvMCJ Not a member of the club yet? SMILE DIRECT CLUB| How to make perfect impressions step by step Teledentistry is accessible and in times of emergency, gives patients the option to connect with a dentist remotely. I sent back the kit within the time for the return which was three days, now they are refusing to refund me for not doing the imprinttheir incompetent customer service did not respond to the inquiry which would have allowed me to know what my out of pocket cost would be. This is why SmileDirectClub gives you multiple attempts at it. We're disappointed to hear about this. Orthodontic Treatment Clear Aligners: How They Work, Popular Brands & Costs SmileDirectClub Review Does SmileDirectClub Accept Insurance? Youve purchased your SmileDirectClub impression kit, and youre ready to get a smile you love. She is skilled at developing and editing dental health-related content, creating product reviews, and producing high-quality oral health materials for several marketing firms. YTA2NTdhYzhlNzVjNzViMDQwNzRmYTVkYWI1NTcxYWViZDAzNTNmZjc2ZmY2 I was the Stratford Westfield Store. What happens after you return an impression kit or visit a SmileShop? You can also contact your insurance provider directly for clarification. Every persons teeth are different, and a unique plan will be created for you after your teeth are assessed. Just place the completed trays in the included prepaid box and send it off. They just grab money..off shore customer service and their in store staff don't deviate from a script. The Smile Direct Club Impression Kit is shipped overnight at no extra cost so you can make your impressions right away, and the total cost is $59. I look forward to seeing Meghan again. If you have any questions or concerns that weren't addressed in this Smile Direct Club invisible aligner review, you can contact the Smile Direct Club customer care team 24/7 via: Phone: (800) 848-7566. Fingers crossed my teeth straightening journey will be just as excellent! So on this I would suggest avoid at all costs. 4 Best Online Clear Aligners in the UK (2022 Invisible Braces) Power your marketing strategy with perfectly branded videos to drive better ROI. NWM2MjljMTA0NmU2NDk5MDY2YzkyZjVjMGU5MTJjNWZjOGM3ODY4OTU2NDAx Your kit includes 2 sets of trays, putty, and easy-to-follow instructions on how to capture clear impressions that will be used to create your smile plan and clear aligners. Yvonne was very professional and friendly, Always a pleasure to visit Smile Direct. Note: Once you begin mixing the putty, it will set within 90 seconds, so youre on the clock. Candid does specify that they only work with orthodontists, not dentists, whereas Smile Direct Club uses both. Customers are clearly satisfied with their results! Its important to note, though, that this rating was calculated based on only 100 reviews, compared to the thousands on the Smile Direct Club website. They were warped as though someone had bent them in half, and did not make contact with the one problem tooth that caused me to begin this process in the first place. Galan-Lopez, L., Barcia-Gonzalez, J., & Plasencia, E. Korean journal of orthodontics, 49(3), 140149. Typically orders arrive within 4-5 weeks for US and Canadian customers, and international orders take about 5-6 weeks. The site will also ask you to complete a short dental and medical history questionnaire. Feel free to email us at reviews@smiledirectclub.com, so that we can assist. >>>>Please visit the FAQ, Guide, and the WIKI in the top menu.<<<<<. Talk about service! So lets go! We've reviewed and ranked the top providers. SmileDirectClub - UK Reviews | Read Customer Service Reviews of The Smile Direct Club Nighttime Clear Aligners are just like the original ones, but the plans and aligners are adjusted for nighttime wear only. Ive gone in their clinic for a scan and sent the moulds back and still no luck. If you look up Smile Direct Club Reddit or Smile Direct Club reviews Reddit youll find quite a range of both positives and negatives. I had a great experience with the help of Ellie and Kish. When my first aligners arrived, and I had issues, I did my due diligence to get replacements. Because the back is too shallow and the front doesnt show the full gum line (see the way some of the front impressions end abruptly?) Clear Aligners & Teeth Straightening Kits | SmileDirectClub Official SmileDirectClub Site - Discover reliable and affordable aligners to make at home teeth straightening easier than ever for 60% less than braces! The one on the left likely wont work. I just said, Thats fine. Before you can put a single aligner in your mouth, you need to submit molds of your teeth so that SmileDirects dental professionals can craft a personalized treatment plan. Return shipping postage is included. Fenkell and Katzman worked with a private investment firm, Camelot Venture Group, to bring their ideas to life, and the brand took off from there. Once you answer these questions, youll need to provide your zip/postal code to make sure youre in their service area, and your email address so they can let you know if youre a suitable Smile Direct Club candidate. If you dont end up being a good candidate, SmileDirect will issue a refund for the cost of your Impression Kit. She double checked my tracking number and confirmed that they had been received. How to Contact Smile Direct Club. Why is a small tube of gel so hard to replace. All that money and Im not happy at all. ), but that they would credit me 2 free sets of retainers (lucky me! Inspire employees with compelling live and on-demand video experiences. Please enable JavaScript to experience Vimeo in all of its glory. A Prepaid Shipping Box: When youre finished with your impressions, you can package them up and send them right back. I asked, Let me guess in 3-5 days? Nope. For the battle of Invisalign vs Smile Direct Club its clear that there are several differences, mainly the cost and the fact that with Invisalign all checkups are in person. Hi Farooq, thank you for your kind review. I finally just called customer service (the general line), and when I asked to speak with someone in the Refunds Department, the rep I was speaking to just said, Uh (long pause), yeah Thats me. (SURE it is) I explained that I had been told on Reddit that someone was supposed to call me about a refund, and that hadnt happened.
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