However, it is always recommended that small children and pets be kept away from the area that is being cleaned until it has been thoroughly dried. HOW DO I GET SERVICE UNDER THIS WARRANTY? You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. There might be a clog in the lower vacuum track. If it sprays inconsistently, check the spray nozzles for clogs first. Plus, it has a better-designed pretreat spray feature and an easy-clean brush roll cover. If the switch is in the OFF position, press it to the ON position and try the machine again. Youll see dirty water coming up through the see-through dome. Analytical cookies are used to understand how visitors interact with the website. The brand says the opening is large enough to stick your hand into for easy cleaning, but we found the idea of putting our arms into a dirt-covered tank kind of gross. If your issues arent resolved by watching our guides, please feel free to contact us. Find a repair shop near you. Check the connection by gently pulling the hose upwards. Firstly, check the plug is firmly in the mains socket, and the socket is turned on. Contact us here! Remove the grey rubber hose connector located at the back of the machine. But you can also find the solution in this article. Tightly screw the Easy Measure Solution Pour Cap onto the tank. Further, it doesnt have any special featuresjust a standard hand tool. Disconnect the Clean Water Tank from the unit and check that the cap and tube plug are properly aligned before reattaching it. Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. Tilt the machine back gently and place a newspaper under the front of the machine to protect it from damage. This Warranty does not provide for a refund of the purchase price. Feel the carpet where the machine was sitting. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. Rug Doctor Pro Troubleshooting If you are having any problems using your Rug Doctor Pro please refer to our Troubleshooting guide below. You can safely clean most carpet materials, including nylon and polyester, with a Rug Doctor. First of all, the dirty water tank isnt designed in a way that makes it easy to rinse out. Not all products are this easy to assemble, so make sure to invest in one of the best home tool kits so youre always prepared. Oxy Cleaning Solution 1,000. Check to see that the machine is configured for hand tool operation. To use the upholstery tool, we just had to put the water and suction tubes into their respective holes. Turn the vacuum switch on and see if there is any suction coming from the grey hose. This Warranty gives you specific legal rights. You are responsible for notifying Rug Doctor within thirty (30) days of original purchase if any parts or components are missing on your Machine. Back behind where the white tank sits are 3 solution hoses. If you need to determine which of the two pumps requires replacement, switch the Rug Doctor on to the upholstery mode. Snap up the brass rings, and they will lock the hose into place. Rug Doctor Portable Spot Cleaner Not Spraying If you face a problem, don't worry. 63K views 11 years ago Rug Doctor Troubleshooting Guide If you've hired a Rug Doctor to clean your carpets and have found that the Rug Doctor hand tool is not working, there are some. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. We also use third-party cookies that help us analyze and understand how you use this website. Exclusions and limitations apply. The Pro-Deep Carpet Cleaner is made from sturdy, high impact materials and features one click, easy-lift clean and dirty water tanks, making filling and emptying easier. Next, are you holding down the red spray button on the handle continuously? One of the selling points of the Rug Doctor is that it gets deep into carpets to stir up hidden dirt. Vacuum each room twice, once moving vertically, the next time working horizontally to remove as much loose dirt and debris as possible. Bissell Big Green Machine Professional Carpet Cleaner: In terms of size and deep cleaning ability, one of the most comparable products to the Rug Doctor is the Bissell Big Green Machine Professional Carpet Cleaner. $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Turn on the vacuum and see if the machine can pick up the newspaper in its sucking action. If you do not feel strong suction, there is likely a problem with the vacuum motor and the machine will need to be returned to the store and exchanged for a different one. You also have the option to opt-out of these cookies. If it comes loose, youll need to secure the hose. Replace the outer cap on the tank and reinsert it into the unit. This cookie is set by GDPR Cookie Consent plugin. Next, attach the solution line. Keep going until youre done. Choose a size and copy the code below to embed this guide as a small widget on your site / forum. These cookies track visitors across websites and collect information to provide customized ads. Rug Doctor Pump Replacement - iFixit Repair Guide This will take significant force. Find a repair shop near you. If the hose is loose, pull down the connector until you see the silver ball bearing. Check to see if any debris or hair has gotten caught or tangled in the brush before you start by vacuuming the area. Oops. $526.62 $ 526. We replaced our pump but still does spray. Feel the carpet where the machine was sitting. However, the pile was quite high, so thats only to be expected. Run hot water through the filter in your sink for about 20 seconds. We reviewed the model, which looks more like a vacuum and is much lighter than the Rug Doctor at 19 pounds. Youll see dirty water coming up through the see-through dome. Download Place a towel behind the exhaust hole. The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. Wed recommend vacuuming thoroughly before using this carpet cleaner if you have long-haired pets. These cookies ensure basic functionalities and security features of the website, anonymously. Pull the rubber mount away from the pump and slide it over the pump nozzle. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. If water does not splash out of the nozzles in accessory mode, replace the rear pump. Run hot water through the filter in your sink for about 20 seconds. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. A hose might have come loose from the inside of the machine,and it will need to be returned to the store and exchanged for a different machine. Next, attach the solution line, then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. *Offer ends 5/4/23, while supplies last. Also make sure there is plenty of water in the lower red tank, then try the machine again. Download This cookie is set by GDPR Cookie Consent plugin. Download Verify that the braided hose that feeds the cleaning solution to the spray nozzle is in good working order. Is It Possible To Have My Portable Spot Cleaner Repaired? If possible, replace both pumps. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Does the area where you have been cleaning feel wet to the touch? If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Reply. While it may not have the same deep cleaning action as the Rug Doctor, the Bissell ProHeat 2X Revolution Pet Pro is better designed and a superior choice for pet owners. Find a repair shop near you. What Should You Do If Your Wastewater Tank Is Leaking? The handle adjusts to various angles to make pulling the machine comfortable, but the process still seemed awkward. Rug doctor not spraying fix - YouTube Pump not turning on with button even though agitation was working. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs There are a variety of stains that can be tackled with the help of trigger sprays. This model is quite a bit more expensive, costing around $470, but it also has a larger water tank and does a better job drying carpets with its powerful suction. The cookie is used to store the user consent for the cookies in the category "Analytics". Please consult your Instruction Guide to see the full terms of your Warranty. If you are having trouble, heat the hose ends with a hair dryer or heat gun, and try again. We did like that you can measure out soap with the cap, however, as this saves you from having to keep a separate measuring cup on hand. Technically. Check to see if the power cord is plugged in. Check to see that the hose is securely attached to the brass connector before continuing. If problems persist, find a repair shop near you. Camryn Rabideau is a freelance writer specializing in decorating and design. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusion may not apply to you. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. If there is no suction coming from either the gray hose or the front of the machine, it is necessary to return the machine to the store where it was originally rented. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The grey and black vacuum hose should be in place. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. The Rug Doctor Deep Carpet Cleaner digs deep to remove dirt, but features like its small water tank and awkward Super Boost Spray could be improved. This may take significant force. Rug doctor portable spot cleaner makes life easier compared to the old days. Tips on Using a Rug Doctor on Really Dirty Carpet If it is, remove everything from it. Carpet Detergent for carpets and Oxy Fabric Cleaner, carpets more efficiently than the majority of other leading brands. This website uses cookies to improve your experience while you navigate through the website. The manufacturer recommends adding 1/2 cup of Rug Doctor Carpet Cleaner to the water for the dirtiest carpets, or 1/4 cup of Carpet Cleaner if your rugs are only lightly soiled. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You may also have other rights that vary from state to state. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Press down on the double brass rings and hold them down. You can register your Rug Doctor Machine at www.rugdoctor.com. For large areas, use up to 2.6 gallons of water and 1/4 to 1/2 cup solution or vinegar per gallon, depending on the size of the area. Get the best deals on Rug Doctor Upright Carpet Cleaners when you shop the largest online selection at eBay.com. Check to see that the dome filter is properly attached. When you hit the end of the stroke, release the red button and pull back about six more inches. SPECIAL PET OFFER! Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! Dont Panic, Check the machine is set to carpet cleaning mode. Check the braided hose on the rear of the machine is securely fastened. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Fill the Clean Water Tank with HOT tap water until it reaches the fill line. Rugdoctor - need help with fix : VacuumCleaners Rug Doctor's Pro-Deep Motorized Upholstery Tool Head extends the life of upholstery by deodorizing and removing stubborn stains for refreshed surfaces that look like new. Only turn the vacuum on, do not press the red button, and watch the left side of the clear dome to see if water is being extracted from the carpet and emptying into the white tank. Get $30 off Pet Portable Spot Cleaner with coupon code SPOT23! Snap up the brass rings, and they will lock the hose into place. Turn the machine . Does it full-on spray, or just leak? Firstly, Double-check to see that youre pressing the spray trigger. If there is suction coming from the gray hose, the hose should be reconnected. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Water Pump Kit - Parts & Accessories | Rug Doctor Water Pump Kit Rated 3.33 out of 5 based on 6 customer ratings ( 6 customer reviews) $ 63.67 Add to cart SKU: 12158 Categories: Mighty Pro, Mighty Pro X3, Parts, Wide Track Description Reviews (6) Water Pump Kit for Wide Track, Mighty Pro and Mighty Pro X3 machines Don't forget these! Mike - If this is the case, remove the debris and clean the filter by running it underwater. What Happens If The Suction On The Portable Spot Cleaner Is Absent Or Inadequate? Read full answer 11/16/2021 11:59:11 PM *Offer ends 5/4/23, while supplies last. This guide is written with the Wide Track model, but can be used for any of the three models. Necessary cookies are absolutely essential for the website to function properly. Rug Doctor and other products may have an Oxyclean additive - which is excellent for pet stains. Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. Double-check the Waste Water Tank to ensure that it is securely seated and that it has been properly installed. Sometimes, people face problems through rug doctor portable spot cleaners. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. If you are still experiencing problems please call our Consumer Support Specialists - 01903 235558 TROUBLESHOOTING GUIDE Rug Doctor Carpet Upholstery Cleaner WT-C2A Shampooer Extractor Hot Water Clean. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. Please explain the nature of the problem. We like that all the pieces attach to the main unit, so you dont have to find a separate spot for any attachments. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). Moderate to cool water is best. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. A hose might have come loose from the inside of the machine, and it will have to be looked at by a vacuum repair facility. This website uses cookies to improve your experience while you navigate through the website. Pick a warm, clear day without excessive humidity to shampoo your carpets. Your carpet should feel damp and you should see water returning into the upper white tank. You also have the option to opt-out of these cookies. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. When reinstalling the Float Column into the Wide Opening lid, make sure that it is properly aligned with the other components. She covers home products for The Spruce. Thereafter, you may be directed to take the Machine to a local repair center or required to ship the Machine to a Rug Doctor Warranty center should additional repairs be required during the Warranty period. THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, WHICH MAY ARISE BY OPERATION OF LAW, ARE LIMITED TO FIVE (5) YEARS FROM THE PROVEN DATE OF PURCHASE UNLESS APPLICABLE STATE LAW PROVIDES OTHERWISE. Try plugging the machine into a different outlet. Rug Doctor will review all the facts involved and advise you as to recommended procedure. The Rug Doctor Wide Track (Machine) is backed by a five (5) year limited warranty (Warranty). Re-connect the pump's wires to the Rug Doctor's black and white wires. Tug on the hose to make sure it is properly connected. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. There might be a clog in the lower vacuum track, and the machine will have to be looked at by a vacuum repair facility. If you are feeling strong suction, replace the filter inside the clear dome. But the manufacturer recommends against using their machine on certain natural fibers. A 1-liter bottle of cleaning solution will clean approximately 2 rooms (38 sq.m), A 2-liter bottle of cleaning solution will clean approximately 4 rooms (75 sq.m), A 4-liter bottle of cleaning solution will clean approximately 8 rooms (150 sq.m). Our website uses cookies, which help us to improve our site and enable us to deliver the best possible service and customer experience. If the switch is in the OFF position, press it to the ON position and try the machine again. If it sprays inconsistently, check the spray nozzles for clogs first. The following substances are cleaned with a high foot traffic cleaner: butter/margarine; dirt/grass; food grease; ink; lipstick; makeup; motor grease/oil; salad dressing; shoe polish; tar; varnish; wood stain; vegetable oil. If problems persist, contact Rug Doctor customer support at 1-800-RUG-DOCTOR. Water Pump Kit - Parts & Accessories | Rug Doctor If your carpet is wet, please refer to our no suction video here: https://www.youtube.com/watch?v=UBNIe5oiDbAHere are some simple checks you can carry out an order to rectify the situation. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. Please consult your Users Manual to see the full terms of your Warranty. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. Is It Possible To Use Cold Water In A Rug Doctor? Make sure there is cleaning solution and water in the lower blue tank. This seems like a significant oversight. Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. Excludes bundles. Does the area where you have been cleaning feel wet to the touch? Thirdly, the Clean Water Tank should be inspected to determine if it is empty or if it is running low on water or solution. 3. If you are feeling strong suction, replace the filter inside the clear dome. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Analytical cookies are used to understand how visitors interact with the website. Step #2 Empty the Water Tank. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Offer ends 5/4/23, while supplies last. Generally, don't use hot water. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. homequeries.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The cookies is used to store the user consent for the cookies in the category "Necessary". Rug Doctor Not Picking Up Water: What to Do? - CleanerProfy All we had to do is plug it in, then fill the tank with the cleaning solution (we used the Rug Doctor Oxy-Steam Carpet Cleaning Solution, which you can get as part of a bundle or buy separately) and water. The new water pump has a blue and brown wire, the Rug Doctor Pro has a black and white wire leading to pump. The white rocker switch located on the top of the machine can be used to change the cleaning mode of the machine. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Ensure the machine is set to hand tool use. You can use your upholstery tool on furniture, stairs, mattresses, car mats, car seats and more. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. To use this feature, we simply flipped a switch on the back of the machine, and when we pressed the normal trigger, an extra stream of fluid came out the back of the machine. You can use a clamp removal tool to cut the clamps. You should feel strong suction. If the Handheld Motorized Brush does not oscillate or move back and forth at a consistent rate, you can follow the guidelines which are given below: The upholstery and carpet mats can be cleaned with this product, but it is not recommended for use on leather. This cookie is set by GDPR Cookie Consent plugin. Press down on the double brass rings and hold . Oct 7, 2020 If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. What Is The Proper Way To Reset A Rug Doctor? If the Rug Doctor is not spraying properly, you may need to replace the pump . *Offer ends 5/4/23, while supplies last. Right off the bat, when we went to fill the water tank, we were surprised at how awkward the process was. Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. Rug Doctor will review all the facts involved and advise you as to recommended procedure. Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. If the area is wet, remove the filter from the clear dome on top of the white tank. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. If you use the Motorized Hand Brush, leave the machine running for up to 15 seconds after you have finished using it to ensure that the dirty water from the brush is collected in the tank. The cookie is used to store the user consent for the cookies in the category "Other. The fusible link should connect to the Rug Doctor's black wire. But opting out of some of these cookies may affect your browsing experience. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. If it is not, press the unit power button to the on selection. Tug on the hose again to make sure it is properly connected. The average water tank capacity is around one . If there is suction coming from the grey hose, reconnect the hose. We ended up filling up three times for a medium-size area rug. For sticky, oily stains like motor oil, food grease or lipstick, use Hi-Traffic Pre-Treatment. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. Then switch the machine to Upholstery. Place the tool where you want to clean, squeeze the black trigger, then pull steadily back. There might be a clog in the lower vacuum track. Please consult your Users Guide to see the full terms of your Warranty. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. Examine the dome filter on the top of the machine if your carpet is wet but there is no dirty water collected in the white recovery tank as a result of the dampness. Beer, blood, feces, gravy, ice cream, milk, perspiration, urine, and vomit are all eliminated by the urine eliminator. To see if this carpet cleaner, which earned a gold rating from The Carpet and Rug Institute, is worth the splurge, we put it to the test on several dirty surfaces. Excludes bundles. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. We also cannot guarantee your submission will be featured. Disconnect the black and gray vacuum hose on the back of the machine and connect the gray cuff of the upholstery tool. Re-assembly tipto reinstall the crimp-style hose clamps: Slide the clamp onto the hose, leaving 1/2" of hose at the end. Read reviews of the best vacuums for carpets, including ones that do a great job removing pet hair. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. I wasnt 100% sure and I was positive I spotted two with just the back cover off. If you observe that your portable spot cleaner has no power, you can follow the guidelines which are given below: If the suction on the Portable Spot Cleaner is absent or inadequate, you can follow the guidelines which are given below: 2. If your carpet is wet, ple Rug Doctor Troubleshooting: No Suction Rug Doctor. SPECIAL PET OFFER! Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. Before you begin, determine if the pump(s) require replacement. Fill the reservoir of your Rug Doctor with hot water. The hoses will leak liquids when pulled out. Next, attach the solution line. Next, attach the solution line. There is likely a problem in the machine, and the machine will have to be looked at by a vacuum repair facility. We purchased the Rug Doctor Deep Carpet Cleaner so our reviewer could put it to the test on a variety of set-in stains. This is normal. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Roll the Rug Doctor to your starting point and adjust the handle for comfort. Instead of moving back and forth like you can with other carpet cleaners, we had to pull the machine backward in a straight path, then release the trigger, tilt the front of the machine up, and wheel it to the top of the carpet to do another pass. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Having issues with your order? Upholstery Tool Not Spraying. Rug Doctor will need the following information in order to assist you: your name, address and telephone number, product model and serial number, proof of purchase showing date and place of purchase. The cookie is used to store the user consent for the cookies in the category "Other. In this case, you should return the machine to the store where you obtained it. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. We were surprised at how frequently we needed to refill the 1-gallon water tank. 1 gallon of water should be added to 1/4 to 1/2 cup of Rug Doctor cleaning solution or white vinegar in a bucket, and stir well. Rug Doctor Portable Spot Cleaner Not Spraying: Here's Your Solution
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