The delegation was agreed by the district authority's cabinet on. u6`QK@E%E%/z( (Q@RPKE QIKHOQL(QKI@J^h to complain to the Information Commissioner's Office. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Over the same period Wolverhampton Council had 1,018 applications from private hire drivers based in Walsall. Your donations keep this site and others like it running. endobj If you are not the intended recipient, an addressing or transmission error Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Explosion derails train in Russian border region, Street piano confiscated as public 'break rules', Yellen warns US could run out of cash in a month, US rock band Aerosmith announce farewell tour, NFL player's daughter, aged two, drowns in pool. Less teenagers have meningitis protection since before pandemic, Coronation uproar as Birmingham residents react to allegiance pledge with everyone saying same thing, A new independent pizza restaurant is coming to Harborne & its giving away free pizzas, More than 20,000 Russians dead in Bakhmut, US says, France May Day protests leave dozens of police injured, 'Fighter jets are roaring over my home in Sudan'. (h-! (%P P0PH(h@ vZ( (( (Q@Q@QL(EPE% QKI@-%G4s@ %/4sHhy9 94 ) - QG4 sAE- !()hhJ'zVP(g -%(?i ))QCRPE RQHaEPE%- QI@E)i)hQEQE !BQKE u'49hbm8h! (IKFh I@Q@ E- QE QE QE QE QE QE QE QE QE QE QE RR ( ( ) sG4sH999999( ()i)h( (QE The BBC is not responsible for the content of external sites. Established taxi drivers in Wolverhampton have previously protested over what they said was a fall in standards since the Deregulation Act was introduced. Wolverhampton then made it very easy to get licenced there, issued tens of thousands of licences for a population of 260,000 and therefore made the standards of private hire taxis slip in the whole country malcster_75 8 mo. City of Wolverhampton Council licensed Hackney Carriages and Private Hire . DearL Thompson She then more than doubled the price for the uninsured journey. the author immediately by replying to this email. Where there is information on the applicants DBS certificate, this is considered in accordance with the Councils Guidelines. ( The vehicle is then checked in person by our trained vehicle inspectors. Wolverhampton City Council, Download a zip file of all correspondence, Enforcement of standards in private rented sector, Noise complaints for Premier League stadiums, People banned from council-owned buildings. ( @RRQE%0(JZ (QE (%-% ii(BsKIh9O/4 GS jJV ( ^j@J(QH((((((( Pay Customer Self-Service - Wolverhampton Where new information is found, their licence is reviewed. Navdeep Nijjar Many established taxi drivers say the Deregulation Act 2015 is threatening their livelihoods and claim a change in the application process is "risking customer safety". PDF Taxi CCTV Policy - Wolverhampton It showed that in 2019 a total of 11,461 applications to Wolverhampton Council came from drivers based in Birmingham, while there were 2,457 from Manchester, 1,926 from Coventry, 1,279 from Leicester, 1,102 from Nottingham and 432 from Telford. View as HTML. Wolverhampton Council has cornered the market, but you have to question whether it is right that a driver can get a licence there but ply their trade hundreds of miles away, he said. The standard of behaviour and level of trust expected should be demonstrated in the conduct of those licensed at all times. )})( %- RJ- K@ J(i)i( ( ( On Tuesday, the Department for Transport announced new proposals for taxi and private hire drivers to have to pass enhanced criminal record checks before being granted a licence. It is only after these checks have been satisfied that an applicant can become a licensed driver. Dear Wolverhampton City Council, Please could you provide a list by (name / address / contact details /) . ( Magistrates dismissed Sahrish Rahat Ayubs appeal against Wolverhampton Councils decision to revoke her private hire driver licence. The Council has never refused a request from a licensing authority for a compliance operation in their area. View our cookie policy here. have been taken to ensure that no viruses are present. The BBC is not responsible for the content of external sites. The data was provided in a Freedom of Information request. Follow BBC West Midlands on Facebook, Twitter and Instagram. A site to help anyone submit a Freedom of Information request. Why is my taxi from another city? - BBC News If you hold a current Driver or Vehicle Licence with City of Wolverhampton Council, you will need to register with the "My Licence Portal" to inform of arrests, cautions, charges, convictions and Fixed Penalties as part of your conditions of licence. The Councils Guidelines are regularly reviewed and as of November 2022 are currently under review pending the anticipated publication of Government Best Practice Guidance. . (/65hQJ1AE% RR)(JZ(AIE R ZC@RPKE% QK@ E- QE QE QK@ EPEPEPIKE %Q@ EPzQE QE QE QE QE QE QE QE QE QI@E% QKE Where a matching record is found, information is requested from the licensing authority and a licence will not be granted until this information is considered. Private hire driver loses licence for overcharging passenger after The driver can only undertake work in a vehicle licensed by City of Wolverhampton Council. Across 2021 and 2022, 55% of applicants failed this assessment. P(j _JZm(AI OJ)i(QEZJZ %zQ@-% QI@PIKE %Q@ QKE %Q@Q@IE QE Rw(A((((((((((((EPEPER9(4sKI !PEPIKE %- QE Q@(AEP ( ( ( ( ( J ( QZ((G4 !h % QE @sG4 QKI@4sG=> GKu H( EJ)i(RQ@Q@y KE( ()(C %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz Wolverhampton registers about a third of England's taxi drivers, according to a report. Drivers must attend a one-day driver training programme, provided independently by Worcestershire County Council. City of Wolverhampton Council has increased the number of licences it issues eightfold since the Deregulation Act 2015 was introduced, meaning drivers no longer needed to live or work in the area of the local authority that granted them a licence. Please check with your phone provider if you are unsure about how much a call will cost. the use of this email or attachments. ( Run by Volunteers and powered by Alaveteli. The Local Democracy Reporting Service said that since the change in the law, Wolverhampton had invested heavily in its digital licensing service, reducing processing time and cost. But only a small fraction of the new licence holders are operating in the city, with some drivers working hundreds of miles away in Scotland. which may be legally privileged and/or subject to the provisions of Political Editor for the Express & Star. ( Is climate change killing Australian wine? Instead, theyre full of the info you need to get things sorted. `!DR 13 Birmingham pubs named after royalty - but are they celebrating the Kings Coronation Weekend? endobj (QA!EPEPEPES ) QE QE The report made furthest from the West Midlands city came from a complainant more than 150 miles away. ( (PE QE Q@ EPEPEPEPQGE Q J( The service has never failed an audit. If you need to make a complaint about a driver or a vehicle, . What action has been taken by Wolverhampton council? <> If you have a complaint about a driver, vehicle proprietor or operator, you can provide information at Taxi Complaints or call our dedicated complaints line 01902 55 TAXI. 7 0 obj Papers found the situation had emerged since the government in 2015 ruled drivers could register anywhere in the country, not just their local area. Best and worst companies at resolving issues. None of the councils for the areas where offences were alleged could confirm whether they had been made aware of the suspect driver operating in their area. It will see eligible drivers receive a one-off payment of. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. The secret mine that hid the Nazis' stolen treasure. ^PER`QE ( Email:licensing@sstaffs.gov.ukTelephone: (01902) 696000, Sign up to receive news and updates from South Staffordshire Council. JZ(99(J ( ( ( ( ( ( ( ( ( ( ((EPEPER(96 Are you the owner of any commercial copyright on this page? mySociety Wolverhampton City Council Complaints Email & Phone | Resolver UK ( ( You may change your settings at any time or accept the default settings. (ZNh ( (((((((((( (EPEPI-Nh9G4sG4 sG4sG4 S{4 Get started now and lets get this sorted. 1 0 obj It just seems like the budget line comes first above everything.. Councillor Mike Bird, the leader of Walsall Council, said he favoured a change in legislation as the current system was making a mockery of local authority licensing laws. Taxi complaints Wolverhampton City Council. Under the plans, those with specific previous convictions would face minimum bans "in all but truly exceptional circumstances". DBS checks are also carried out on vehicle licence applicants, as well as a check that the vehicle is insured for public and/or private hire. He backed plans for a government review into licensing, saying it should "bring it up-to-date and to create a regime that is fit for the 21st Century". NOTE: Please do not edit the subject line when replying to this email. Applications from Kilmarnock, Edinburgh, Perth and Kirkcaldy were received by Wolverhampton Council last year, as the authority granted 15,171 licences to extend its dominance over the British private hire market. Download Council cannot accept responsibility for any loss or damage arising from . A Ministry of Transport (MOT) certificate dated no more than 10 days prior to the application date must also be provided. Please notify Six of the drivers in the CSE reports had their licences taken from them but the seventh complaint was not upheld. Private Hire Driver Licence Application Simple! Z( sEPEaZ5 )VJZHiZ)Qj4 va@b 2023 Resolver Consumer Online Limited. UIE( E-#RQE fQGARPE(EZ())ZNhPKE z 5/4> !P EPER ( ) QE QE QE QE QE QE QE QE QEQE QIP% ((jGIKGz )(J(( _Z)(Z()h)h (((((( ( LEPEPEPEPEPEPEPEPEPEPE RE Yours faithfully Resolver is not affiliated to, linked with or otherwise endorsed by Wolverhampton City Council. Complaints . NihsG4sG499 99 99 J)y JZ)( (QE The applicant is also checked against the National Anti-Fraud Networks (NAFN) National Register of Refusals, Revocations and Suspensions (NR3S). Please provide number of complaints received by council in relation to uber taxis from 2015-2019, Information request Some drivers may have taken on related work as delivery drivers, the report added. This email contains proprietary confidential information some or all of Is climate change killing Australian wine? Lib Dem campaigner Ian Jenkins, said: The council has turned a vital safety check into a cash cow. (E 4.h i)h(@ E QF( jZ;PEhRCRhZ%4 Wolverhampton Homes | Complaints and feedback "We would like to see a return of standards so that public safety is not put at risk.". Members of the council's regulatory committee are set to discuss the matter on Wednesday. Contact details. Taxi and cab drivers have staged go-slow protests against the current regulations around the country, saying they leave the public at risk. It is intended solely for the addressee. 3 0 obj This may only be completed by a General Medical Council (GMC) registered practitioner. Further information about the vehicles and drivers licensed for South Staffordshire are available on ourInformation for Passengers page. Change in taxi laws could call time on Wolverhampton's 'out of control The campaign also highlights the risks involved in taking an unlicensed vehicle and how to identify a legitimate taxi or private hire driver. [1][Wolverhampton City Council request email] Explore in 3D: The dazzling crown that makes a king. The purpose of the witness statement is to provide written evidence to support a complaint that will, if necessary, be used as evidence in court. ( Subscribe to our newsletter to get the day's top stories sent directly to you. The service also undergoes audit each year. <> The Council also considers whether the complaints against the driver necessitate consideration by the Disclosure and Barring Service for the former driver to be added to the children and/or vulnerable adults barred lists. ( Council cannot accept responsibility for any loss or damage arising from This includes when drivers are operating outside of Wolverhampton, where drivers are expected to co-operate with reasonable requests from compliance staff authorised in other areas. We use the DBS Update Service to check drivers DBS certificates every day of the week. An enquiry is also made to the DBS to determine whether the information is that the driver has been added to a barred list and is prohibited from working with children and/or vulnerable adults. ^hibQE( ZJ(EPEPER ( ( ( ( ( ( (QE( E6) E:hwAKKAIKI@Q@IE QE R(4 J )hi( (i( 4 0 obj The secret mine that hid the Nazis' stolen treasure. )(((h(QE ( Let us know what you think has gone wrong and how you think we can correct it. Thank you for your request for information that was received on6 November WhatDoTheyKnow also publishes and archives requests and responses, building a massive archive of information. It prompted licensing bosses at Wolverhampton Council to streamline its application process and slash the prices of licences leading to a dramatic increase in applications. Get started. South Staffordshire Council is handing over taxi and private hire licensing functions to Wolverhampton Council (CWC). i90#?WHB CH 7:+ 6YgY]BPU8q-HG-b%+aK`y=DUFB%2)x$T'oSz+! We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. ?$;@>~T&qM+lT?zgi-]rlR%I*ndshgU / L thompson made this Freedom of Information request to Wolverhampton City Council Blackpool taxi drivers bypassing resort's regulations with Then like us on Facebook and follow us on Twitter. The authoritys total income from private hire and Hackney Carriage licensing was 157,482. <> Theres no jargon in our rights guides. mySociety Governance If their licence is revoked, this decision is recorded on NR3S, in case the driver tries to apply for a licence at another authority. Change of Address. List of Private Hire Operators - WhatDoTheyKnow <> Resolver is free. Meanwhile Walsall Council received just 48 new applications for licences last year, when it had a total of 1,129 private hire drivers registered. When we receive a complaint, if the problem is something we can put right straight away, we will. Police were informed in all cases, it said. DearL Thompson disseminate the information contained within this e-mail. Our reference: 926105, --------------------------------------------------------------------------. Read about our approach to external linking. Current guidelines allow councils to set their own driver standards, including whether to make the checks. xUMo0#HMH,mQ-Uki66>X{o<3n|uYK6+m uKIJ( (C %Z %( _(4 PR@%PK ( "The first thing to say is that the majority of taxi drivers out there are working hard to make a living and are trained to actually help vulnerable people," said Phil Ashford, from the National Working Group (NWG) for tackling child sexual exploitation. City of Wolverhampton Council licensed Hackney Carriages and Private Hire Vehicles are referred to collectively as 'taxis' in this policy. Freedom of Information Act 2000 Please notify You are now required to show photoID when voting at a polling station at the elections on May 4th. In some case, a fee may be payable. ( The application fee for a New Private Hire Driver licence is 64.00 for a 1 year licence or 120.00 for a 3 year licence and must be paid electronically as part of this application process. complaints against drivers, are less likely to occur in an environment . View as HTML. )i( ( 4G Resolver is a totally free service that you can use to complain effectively. Wolverhampton (JaIKE9R@J_sMjJ ZJU%0 In 2018-19 Birmingham Council issued 1,768 private hire licences, down 11 per cent on the previous year. and if anyexemptionsapplyto some or all ofthe information then we Follow BBC West Midlands on Facebook, on Twitter, and sign up for local news updates direct to your phone. ( Learn more about Resolver Pro and how to claim your business. The Council is 100% compliant with this KPI. In response to your request, please see attached our response to your C " Ebrahim Suleman, former chairman of West Midlands Private Hire Drivers Association, said "99.9% of drivers" were honest and hard working but a minority used loopholes to get a licence. We provide commercial This email has been scanned for all viruses and all reasonable precautions proceeding with your request. Wolverhampton Council currently operates a Get Home Safe campaign which seeks to make sure the public are aware of the differences between hiring hackney carriages and private hire vehicles. Wolverhampton Council, stream Private hire drivers have been accused of sex crimes over 150 miles away from where they are licensed, Taxi drivers have held protests around the country over cross-border hiring, Taxi drivers in Wolverhampton say they have been protesting about the issue for years. Wolverhampton Established in 2008. ofWolverhampton Council . Taxi drivers protesting in Wolverhampton last year over the city council's controversial licensing system. In the last five years the city council has received applications from 325 miles away in Perth a six-hour drive from the city, and 254 miles away in Truro, Cornwall, which takes almost five hours to get to by car. PQ[PKE))h4 QEIK@QZJ )h@ E-% - RPQE -PEPEPEPEPEPHih( (( ( ( ( ( ( ( ( ( ( ((JZ@QE QE H9@ %/4sI@ E- QE% QK@ EP0(QE(QE QE %-S ) QE RQFhi)i( (E4hz ?hh 94P JZ(4 i(9(E -'4G4:9CG4 RJ) JB1E RP~( IE(ABQE Subscribe to one or all notification sources from this one place. Printed from https://www.whatdotheyknow.com/request/taxi_complaints_5 on May 02, 2023 00:03. SocietyWorks Ltd Please provide as much information as possible to help our Licensing Compliance team investigate your complaint. VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. Wolverhampton Council hands out 15,000 taxi licences in one year to Council's taxi licensing change aims to save money. Slower processing times and higher fees elsewhere had encouraged many drivers to choose Wolverhampton. Please note, if you are not willing to provide a witness statement we may be unable to process your complaint fully. ( Magistrates dismissed Sahrish Rahat Ayub's appeal against Wolverhampton Council's decision to revoke her private hire driver licence. Taxi licences | City Of Wolverhampton Council ( ( the use of this email or attachments. Dear Wolverhampton City Council, Please provide number of complaints received by council in relation to uber taxis from 2015-2019 . "What is really important is that we make sure we bring the taxi drivers in on this. Number of Private hire taxi operators who have breached their operators licence conditions including name of operator and details of breaches from 2017 -2019, Information request Just raise a case and leave feedback after. All rights reserved. He added there should be a cap on the number of drivers that can be licensed by one authority as it would lead to a "safer and more robust system". ( The court heard that Ayub frequently carried the passenger without their journeys being pre-booked through a licensed private hire vehicle operator which is illegal and contrary to Section 45 of the Town Police Clauses Act 1847. request. except where the sender specifically states these to be the views Why are a lot of Wolverhampton council taxis appearing in - Reddit ZLP J;i Pi(KBR :J((ZJ(RRQE QE Q@ )))hEPEPRI@Rs@)ii(z Taxi drivers to face extra criminal checks, Taxi driver jailed for sex assault in cab, Taxi licence regulation 'must be tougher', Taxi and private hire vehicle licensing report, Taxi Complaints - City of Wolverhampton Council, Generations of Wolves speedway fans turn out in force to the first meeting since bombshell stadium news, Stourbridge shoppers 'intimidated by aggressive begging' in town centre. "There have been several consultations about the private hire trade and he appears to be playing catch up. ( n)=_} bRqHCD@[WP,=|B2Ho|Sc$+! ( Freedom of Information Act 2000 The secret mine that hid the Nazis' stolen treasure. "Since 2015 I know that there have been more complaints over sexual harassment, accidents in taxis and illegal pick-ups, all different things have been going on. Taxi drivers 'missing out on Covid . I understand they may feel like they're being unfairly targeted but you know this is about protecting children and protecting drivers' business reputation.". stream ( The Council's main objective regarding taxi and private hire licensing are: If you are looking for further information about the requirements, please follow the link toWolverhampton City Council Taxi Licensing. PDF Taxi CCTV Policy - Wolverhampton VideoThe secret mine that hid the Nazis' stolen treasure, LGBT troops take love for Eurovision to front line, Why an Indian comedian is challenging fake news rules. Navdeep Nijjar endobj In that year a change in the law allowed private hire drivers to operate in a different area from where they obtained a licence. ( In Birmingham, where there have been four serious sexual allegations against drivers licensed in Wolverhampton, the council said it was concerned the Deregulation Act had "resulted in a situation where there are many vehicles and drivers in the city over whom the council has no enforcement powers". As of the middle of last month, there were 2,634 applications in the queue, with 1,924 processed but awaiting more information from the applicant. This request has been closed to new correspondence. 13 Birmingham pubs named after royalty - but are they celebrating the Kings Coronation Weekend? Help us protect your right to hold public authorities to account. JFIF ` ` C Deputy chief reporter at the Express & Star. It is intended solely for the addressee. is a registered charity in England and Wales (1076346) 2023 BBC. privacy legislation. The customer had been provided with a business card containing Ayubs personal phone number and she told him she had set up her own business. If not, we will refer your complaint to the manager responsible for the service you're unhappy with. ( ( (@QE ( This policy relates to surveillance cameras, also. ( Help us protect your right to hold public authorities to account.
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