Moderated for relevancy and science but not for opinion. Complete daily COVID-19 symptom self-assessments during the quarantine or isolation period. Anyone entering Canada must make an ArriveCAN submission each time. Your next entry into Canada will be upon disembarkation (I am making assumptions that you have a Vancouver return) so that will require another ArriveCAN QR code as you have already used the first one. Further, individuals must be prepared to show their "ArriveCAN receipt" upon arrival and seeking entry to Canada. Do I really need to do ArriveCan twice? As I age, things are not so clear, but do not want to break rules and be fined, and there is a lot of good advice given here. This is ONLY needed if you are cruising. abby1257, April 29, 2022 in Canadian Cruisers. At the border, you will be prompted to scan your travel document at a primary inspection device and confirm your identity. I correctly entered my email and password but App ArriveCan notified wrong sign in info or device not connected to internet. Among many in the Questions/Comments list I also get a code PQ-503 error message and therefore cannot register my information. Our structure is explained in more detail on our Legal Information page. What says he supports the requirement if arriving by air? Merely entering the country with a passport provides the government with tracking data. Use ArriveCAN to complete your optional Advance CBSA Declaration to answer customs and immigration questions up to 72 hours in advance of flying into Canada. Upon your entry to Canada by air or at a land border crossing, the border services officer may notify you that you've been randomly selected for . While logic might suggest that you wouldn't need an ArriveCAN submission for a cruise that departs Canada and terminates in the US, the government requirement is that you must make an ArriveCAN submission for any cruise that arrives or departs Canada. arrow_forward. To travel by plane or rail within Canada, you need to be fully vaccinated, but no test is required. If you are accepting of ArriveCAN to fly into Canada why do you consider it lunacy to use it on a cruise that enters Canada? whether by land, air or sea. Especially since you wanted the results before boarding time. This may affect an individual's "non-compliance rating" and the individual may receive phone calls or other public health follow-ups. Have tried several times to do arrive Canada. In an environment with very good WiFi connection, an error message Code QR - 503 appears. ArriveCAN Submission Failed I've seen others have the same problem when they've tried to use ArriveCAN - you get to the screen where you upload proof of vaccine and the status bar gets to about 12% and then you get an error that says submission failed. This has always been the case. A new version of ArriveCANlaunched in July 2021, when Canada began easing public health restrictions on people coming into Canada. Have forgotten my password. Powered by Invision Community. Im trying to create an ArriveCAN account using my enhanced drivers license from the State of Michigan. Gowling WLG is an international law firm comprising the members of Gowling WLG International Limited, an English Company Limited by Guarantee, and their respective affiliates. WE HAVE COMPLETED ALL THE DETAILS BUT WHEN WE TRY TO SUBMIT IT, WE GET A FAILURE CODE OF PQ - 400. Canadian travellers who have been told they must quarantine after a trip across the border say the app is unreliable and awkward to navigate. Please help. I have filled out all of the required information, but when I hit "submit" I get the "Submission Failed" code PF-200. After filling out my details there and receiving my QR code, the same QR code was available within the app on my iPhone as well. I cannot understand why this problem happened. Just because a disease is endemic doesn't mean it can be safely ignored. Get started today. Thanks That was not my day. Antigen test needed within 2 days for cruise, but not for train or flight? You are able to fill out ArriveCan (Passport Information, etc) months in advance either by app or web. For those getting error code pf-400 make sure you fill in everything. After downloading vaccine info..saves info to 80%, and then freezes.tried 3 times same result. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. plz. The cruise in question is with HAL and does terminate in Whittier. No problem. Provide your email address and set up a password, but use a password you can remember, as you'll need that information to sign into your account later. Air Travel. You have to fill out the health form (think Princess) within 72 hours of arrival into Canada. code 5-503 even though Im connected to the internet. Says "Error 1: Please check the email address and password you entered were correct, and that your device is connected to the internet". After clicking on "Public Health requirements" there is no acknowlegement button for the admonition. Think of it this way. Otherwise, we can submit all that information in-person at the port of entry. It usually gets to around 20%, then fails. Have entered all my information in ArriveCan app. In June, some mayors and businesses in communities along the Canada-U.S. border began calling on the federal government to end the ArriveCANapp, saying it was discouraging Americans from visiting and shopping in Canada. Many Thanks. I am having issues submitting my details via the Arrivecan app. You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Many thanks. Having troubles submitting my form. I am unable to resolve code PF-400, Have tried several times to do arrive Canada. ArriveCAN on the App Store On the 6th and 7th received request to confirm quarantine. This was a very frustrating process. Can't log in through the App or online. Have tried repeatedly to get a change password code to get into my account. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? Tried using the arrive can app 2x nowone trip back in December2021 and now another trip in feb 2022.same problem both timesthe app wont allow me to submit the informationkeep getting a PF- 400 issue saying to check my internet connectionUninstaller app and re installed several timeseven on different devices, Tried using with and without Wi-Fi, always the same resultsnothing wrong with my signal strengthor i internet connectionsame thing happenedon the last trip and now today and from what I understand alot of people have the same issue, Tried to set up an account keep getting message that the details submitted are incorrect and to check that I am connect to the internet. lol. The first time it completed at the end and stopped at 80% and froze. Please respond as I due to travel on Sunday, By Robert Arnold vansickle 8 months ago, I have the arrive canada apt on my I phone. We have had all of shots and are healthly .The arrivecan app. Submission failed. Before boarding your cruise ship:all travellers must submit their embarkation test information intoArriveCANwithin 72 hours of boarding a cruise, including Canadians and those who just used ArriveCAN to enter Canada: https://travel.gc.ca/travel-covid/travel-restrictions/cruise(Updated 2022-04-22). First time using the app, arriving tomorrow. Reading down further in the section of instructions you provided will reveal the following: Maybe that changed since my cruise in May leaving Vancouver. Those unable to use the application on their phones would have to use thewebsite version. The next couple of times it gave an error that said code 3 - 510. You are entering Canada twice so that requires two QR codes. How to resolve ? It's a joke. Please let me know what should I do. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. On android, goto "Settings" click ArriveCAN app. I supplied all of this in the application. My internet works fine. If your up-to-date ArriveCAN app is crashing, try to use ArriveCAN after completing each of the following steps: I am not able to access as it states to check email address or password or check internet connection. Other than inconveniencing you, are there any other reasons a country shouldn't do what it deems necessary to keep its residents safe? Will have to try to uninstall ArriveCan App and start over tomorrow. Still hope to meet you on a ship some day. Alert! Canadian travellers are walking through the doors at the Calais Free Library in a tough spot, looking for help navigating the ArriveCAN app required to return across the border without self-isolating. For me I forgot to select country which I got my second dose vaccine. If youre flying in to join a cruise immediately, enter the address of your terminal. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. As of April 25, 2022: Unvaccinated and partially vaccinated children under the age of 12 are no longer required to provide a valid pre-entry test result, if they are accompanying a fully vaccinated adult. Not receiving verification code to create new account. Having to make the submission prior to boarding actually makes things easier for cruise passengers. I had recieved a code to be shown at boarder security but once completed everything. Not saying this will work for everyone, but for me, I rebooted, re-installed the app and then added myself as a traveller, instead of initiating a specific trip. My fault. Thanks JT. Follow these steps to resolve intermittent ArriveCAN app issues: This issue is usually caused by your network. ArriveCAN no longer asks about negative tests. We just travelled to US over the weekend, I tried to log in it worked but was 12 hours out of arrival time so I attempted to do this again BUT then it kept telling me I was logging in too soon BUT I was well within the 72 hours. Have been trying all day. Thanks & Regards. Ive tried to create an account over the past couple weeks but app continues to show Loading. You need to complete ArriveCan within 72 hours before boarding any ship which will enter or disembark at a Canadian port. The email address and password is correct, I just created the account and wouldn't have been able to create the account if I wasn't connected. | CBC News Loaded. Hi, I'm having problems adding the date of my trip. Some issues cannot be easily resolved through online tutorials or self help. When I try to put in arrival airport in the arrive can form online it doesnt accept anything I put in. Contact information such as name, date of birth, email address, phone number, and travel document details, Flight number, airport and airline (if entering by air), Quarantine plan (unless exempt under the Isolation Order), Address of the place you will be quarantining or isolating for 14 days, If there are vulnerable individuals at that address, If the address is a group living environment or houses multiple families, If you can have food, medication and other necessities delivered to you while in quarantine or isolation, Any COVID-19 symptoms you may be experiencing, Confirm that they have arrived at the address provided for their quarantine or isolation within 48 hours of entry into Canada; and. I am told to quarantine after proof of being fully vaccinated and receiving the appropriate confirmation "please wait while your ArriveCAN form is submitted". Is anyone there to respond or please provide me with a phone number contact of a live person so I can get this done. I have tried to complete the sign up. After completing all the information and uploading proof of vaccination, a screen comes up saying please wait while your ArriveCAN traveller is saved, but it stays at 0% and does not move no matter how long I wait. We have completed all the details but when i try to submit it, i get a failure of PF - 400 after 16%. Generating error code PQ-503. ArriveCAN on the App Store If it was just for vaccination status, we could just show our proof and move on. ArriveCAN I get an error message PQ - 503 transmission failed not connected to internet. Last night I was coming back to Canada and I could not submit my info on Arrivecan. Some are saying that its a requirement by Royal Caribbean based on this: .
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